Podium DD1 Base stopped working 2 weeks after purchase

Got the F1 Podium DD1 base and wheel package 2 weeks ago, shipped directly from Fanatec via their US distributor in CA.

Was playing iRacing on all the recommended Fanlab and ingame settings from this forum. Was pushed off track in the race and hit a wall, which caused a bit of a torque spike, but nothing crazy. The base just turned off and won’t turn on again. I tried everything, when I press the power button, the logo flashes on the base screen for split second and the base makes a short high pitch sound and dies again.

I contacted Fanatech tech support via the online form several day ago, but havent heard back. Any suggestions from anyone would be much appreciated, as I absolutely love how well this wheel/based worked in iRacing.

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